Discuss heat loss information, product selection, hydraulic arrangements and controls strategy.
Get help preparing the system and reviewing the settings relevant to commissioning.
Work through symptoms and operating information to identify an appropriate next step.
Queries can be escalated to Kronoterm when specialist factory knowledge is required.
Find the drawings, manuals and product information needed for your installation.
Ask for guidance on servicing queries, spare parts and the relevant warranty process.
Share the model, symptoms and operating information with our team. Remote guidance and, where available, CLOUD.KRONOTERM diagnostics can help investigate the issue before a site visit is arranged.
Where site attendance is appropriate, speak to us about commissioning or technical support. We will discuss the scope, availability and applicable time and travel charges before arranging a visit.
Find product-specific preparation, installation and maintenance instructions.
Review the arrangements and components relevant to the proposed system.
Check model performance, dimensions and connection requirements.
Access the forms and records used to support commissioning.
Find relevant controller guidance and system communication information.
Ask about partner access to service requests and replacement part information.
Complete the form below and our team will review your enquiry. If you are a homeowner, include your installer’s details where available.